i need to access an old family plan . I dont know user name or email

[#1]

I have an old premium family plan. my 2 children are active users but I am not. I am the plan manager and want to use spotify but do not know the email or user id . I have checked my pc logs but pc has been replaced over time

[Maxim]

Hey there,

Thanks for reaching out.

There are some other steps you can try to find your account, and you can find those steps here.

Let me know how it goes 🙂