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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumPaísArgentinaDispositivoCelular Samsung y NotebookSistema operativo Mi pregunta o problemaTengo plan familiar y estaba pagando mensual. Ahora quiero empezar a pagar anualmente. Por algun motivo no me deja cambiar de plan, hace 3 días estoy...
Por que o app está dizendo que meu plano familiar passará para individual? Eu não quero isso, como permanecer no familiar com meus parentes?
PlanFamily PremiumCountryCanada My Question or IssueMy daughers account is using an email she doesn't have access too and I need to update the email address so she can access her account again as she is logged out and cannot get back in.
I'm unable to add family members. I even added the address just now and it still won't let me add members. I have spotify premium and a total of 3 slots used of the 6 allotted
I have an old premium family plan. my 2 children are active users but I am not. I am the plan manager and want to use spotify but do not know the email or user id . I have checked my pc logs but pc has been replaced over time
How do I speak to a representative
Bonjour, ma compagne et moi, aimerions prendre l'abonnement duo mais nous n'avons pas d'adresse fixe vu que nous vivons dans notre van, peut-on quand même avoir droit a l'offre ?Bien a vous,Quentin
Tengo 4 cuentas en mi plan familiar actual, busco comprar las 2 cuentas adicionales que ofrecen pero una vez que compre esas cuentas, puedo eliminarlas? Y no pagar la factura de esas dos cuentas?
Is there a way to hide family plan members from each other? So they wouldn't be able to see who else is on the plan apart from myself (the admin)
I've been trying to add my gfs email to my duo plan and it won't let me and we've been members for years just couldn't pay the 16 one month
Unable to add our daughter to Spotify Premium Family Plan as when we click to add a child under 13, it sends us to the page, on how to get to this page. We cannot get access to the plan settings through the App as the guide says, and on spotify's web...
PlanFamily/Premium CountryBelgium DeviceIpod touch 6th generationOperating SystemIOS 12.5.5 My Question or IssueHi, I try to install the spotify kids app on my daughter's ipod touch, but cannot find the application (I cannot find it neither with my i...
She can't join our family plan from her single account, she said she cancelled her own subscription before clicking the join link and now isn't able to join the family plan.
PlanFamily PremiumCountryUkDevice(iPhone XR and aboveOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there so we have a family premium account and I have two children who both have Spotify kids. We recently discovered t...
Hola, quiero contratar premium familiar pero somos 6 miembros en mi casa, y recuerdo que antes el valor de spotify premium familiar incluía 6 dispositivos, ahora incluye 4, si quisiera agregar 2 personas mas cual sería el valor adicional por miembro ...
We have a family plan but I cannot access the premium features. When I look under my account info it says I’m a member of the family plan. Premium
Last week Spotify removed me from my family plan saying " We believe that you’ve been using this plan from a country other than the country where the plan owner purchased the subscription", which is obviously not true. When i try to join again they s...
PlanPremiumCountryBulgariaDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueI have been trying to add my father to my family account but I have not been able to. Him and my mother had a Duo premium account and I managed to add he...
PlanPremiumCountryPolandOperating SystemAndroid 14 My Question or IssueI have individual premium plan, I started to use it, while living in Georgia.Than we mowed to Poland, I changed the payment method in Google Pay to polish card. And it's ok with m...
PlanPremium / FamilyCountryMexico DeviceiPhone 11 ProOperating SystemiOS 10 Just upgraded to the Premium Family Account.One Parent has the main account, the other is an invited guest.We want both try to log into the Spotify Kids app so each one can i...