include family member is impossible now apparently

[andresleiva10]

something must be going on that new family members cannot select correct address as mine
I myself cannot even modify it to another one that they can also use, because all addresses that show are very far away.
please help

[Billy-J]

Hey there @andresleiva10, thanks for reaching out to the Community!

Keep in mind in order for Premium Family to work, all members must reside at the same physical address. This means if a family member is attempting to enter another address when accepting their invite, it will not verify them and they will not be added to the plan. You can check out this support page for more info & the next steps to take. You’re also able to change your address by following those steps. 

Let me know if you have any questions!