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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryUSADeviceiPhone XR, iPhone 16, PCOperating SystemiOS 18, Windows 10 My Question or IssueI own a duo plan but will be switching to a family plan. I’ve changed my address on my information, billing, and duo plan to match the family pl...
Hi everyone, I´m a Spotify Premium user since a few years. Soon we will get an premium family account in my house but I´m not the one who is creating it. So my question is if I need to cancel my premium account so I don´t pay for it anymore because I...
I wanna change my subscription from Family to Duo but I don't wanna lose my music or playlist. Beasuse when I try to change plan one of the info that appear is "Members of your Spotify Premium Family plan will immediately lose access to Premium"
Hello , i have family premium plan and ads are running up all day
Plan Premium Duo Country US Device Pixel 7, Asus Zenbook Operating System Android, Windows 11 HomeMy Question or Issue: As with most tech things, my kids are the early adopters. My son set up Duo Account as manager and I joined as a member. Now I wan...
PlanPremiumCountry\Portugal My Question or IssueI am experiencing difficulties adding my daughter, who lives with me, to our Spotify Premium Family plan. When I send the invitation and she tries to confirm her participation, we receive an error messa...
I am not the plan manager on our family plan and when I try to listen to an audiobook I get the following message... Request audiobook listening hours from your plan manager What happens when I click request hours. My plan manager hasn't been able to...
My Question or IssueI'm part of a premium family account and mine has stopped working as premium for about the past month, but mines the only account to be doing this. Everyone else's has been working fine and this has never happened before, how do I...
PlanPremiumCountryUSA DeviceSamsung s24+My Question or IssueYesterday, the mobile app showed a pop-up: "Tis the season to share Premium...". Today, I want to take advantage of this offer -- unfortunately, I can't find the pop-up and I can't find an e...
something must be going on that new family members cannot select correct address as mineI myself cannot even modify it to another one that they can also use, because all addresses that show are very far away.please help
PlanPremium FamilyCountryNew ZealndDeviceiphone 13My Question or IssueI'm trying to add a member who is aged under 13. I've followed the instructions to login on my phone, go to settings / account / Premium Family / add members to your plan. The inst...
Hi, we've bought our kids alexa echo dots for their respective rooms, and we've just upgraded to the family plan in Spotify, so now we'd like to link the kids Spotify profiles to the Amazon kids profile. Not sure if this is something you can do or if...
Hello,I just joined Spotify Family plan but my husband is unable to join. He inputs the same address as me and gets a message saying he has to be in the same country. We live together and both in Ireland. He has a free account and I had premium. Can ...
I cannot find the 3 dot button near my playlists
PlanPremiumCountryslovakia/czechia i am trying to set my card as the one that is going to pay for my family’s plan, they live abroad. I have a slovak card and they are in czechia. Now i read it’s an issue, so how can i pay for their family subscripti...
When he accepts the invitation, he is not asked to verify his address (same as mine).
My Question or IssueHello. I have a family plan. Works perfect. I just noticed that only I (administrator), have access to free listening time for audio books. Im not a fan but my sister is a big listener. Can I remove myself as admin and switch to m...
Nose como aselo me pueden ayudat
i have invited my daughter, but when the adress verfication pops up and i type in the adress i have found on my account it gives me an error saying that all members must live at the same adress
When I try to join family premium, the address is not recognised and it says ‘there is a problem’ which then doesn’t allow me to join. I have tried various links and browsers but this outcome remains the same.