por que no puedo haver mi pago del plan familiar?

[#1]

quiero pagar mi plan familiar y no ,medeja

[Lyubka]

Hey there,

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

In order for the payment to go through successfully, make sure that:

• Your card is issued in the same country as the country of your Spotify account. You can check your account's country settings on your account page.
• Your card is open for foreign, recurring and online payments. You may need to double-check this with your bank.
• Your card is not expired.

Once you've checked these, you can try paying again using:

• An incognito/private window or another browser.
• A different network / mobile data.
• A different device.
• A different payment method (if available). You can find out more info on the different payment methods you can use in this article.

You can also find some troubleshooting steps on failed payments in this page . 

Hope something here helps and does the trick for you. We'll be on the lookout in case you need a hand with anything else.