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problems with the family plan

problems with the family plan

 

Plan

Premium

Country

 Brasil

Device

Samgung J5

Operating System

 Android 

 

I can not put my family members in the plan, I send the invitation, but when my child tries to register the invitation, another owner appears in the premium account. I ask for help to solve this problem.

 

My name is Ricardo Corrêa Lima and appears with Vanessa Dias Policardo according to the attached screen.

 

Tela com problema_Spotify convidado.PNG
Reply
1 Reply

Oi @6qf7h13-x_39y, tudo bom?

 

A primeira coisa que eu sugiro é que tentem novamente o prcedimento a partir de um computador. Além disso, verificar antes se está logado na conta correta no spotify.com.br

 

Me avisa depois se deu certo, ok?

BittencourtSpotify Star
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