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Amount deducted but payment failed

Amount deducted but payment failed

Plan

Premium

Country

INDIA

Device

XIAOMI NOTE 5 PRO

Operating System

Android Oreo

 

My Question or Issue

Paid For Spotify premium thru UPI payment. And the payment might have failed or something. And refund hasn't been initiated. 

Reply
1 Reply

Hey @Adityayoo.

 

Thanks for posting about this in the Community.

 

The best thing to do in this case is to reach out to our Customer Support team here. They'll be able to see what exactly has happened with your payment and your subscription. Hopefully you should be back on Premium in no time 😉

 

Let us know how you get on! We'll be here in case you have any further questions.

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