Can't Purchase Premium Student?

[njreichert]

Hi, 

I'm trying to purchase Spotify premium student, and was able to verify everything. However, when I try to purchase it, it states that I cannot, as I have had an offer for Spotify in the past. 

I believe what may be happening is that it doesn't like the 0.99$ deal on top of student. I believe I may have used a similar offer in the past. 

Is there a way to purchase premium student without the deal, and get around this?

[A_Musicophile]

Hi @njreichert,

Thank you for bringing your query to the community. Have you tried re-registering for the student discount from scratch? You can do so via this link: https://www.spotify.com/student/

If you would like, you could consult the SpotifyCares team via these links:

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/

Twitter: https://twitter.com/spotifycares

I hope this will help,

Best wishes,

A

[njreichert]

I attempted redoing it, and it automatically (without having to verify) showed me that I was eligible. I then went through the payment process and it showed the same error. I'll try to contact Spotify further on this. Any other ideas in the meantime?

The specific error says "It looks like you've taken a trial before, which means you're not eligible for this offer. But you can still get Spotify premium. "

Thanks for the help!

[A_Musicophile]

Thanks for keeping me posted! Yeah maybe try contacting Spotify as I would have no other ideas on this matter. Other folks in the community here may weigh in with an idea though.

Best,

A