Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't access my student discount (Unidays)

Can't access my student discount (Unidays)

When I try to redeem my discount through unidays this is the message I get.

I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts so I don't know what to do.

The message says "Your student credentials are already associated with another Spotify account." 

 

Is there anyway I can have this rectified? 

Reply
1 Reply

Hey @VArnold, welcome to the Community!

 

In this case, I suggest you reach out to our team via Twitter or Facebook with the  account info for both of your accounts.

 

They'll definitely be able to help.

Suggested posts