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Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25131 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25131 Views
  • 19 replies
  • 0 likes

Payment BS

I attempted to start a student premium account last night and was denied. today, i was billed for it anyway, and I have no way of directly contacting spotify!!! I want my money back or the premium membership t be activated, because even with the paym...

  • Casual Listener
  • I attempted to start a student premium account last night and was denied. today, i was billed for it anyway, and I have no way of directly contacting spotify!!! I want my money back or the premium me...
  • Luke
  • Spotify Star
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Subscription

I tried the student premium. Access denied due to verification. A note states "payment not yet deducted" but 65 pesos was deducted already which is the amount of the student premium. I checked my subscription, I'm not on premium!!!!!

  • Newbie
  • I tried the student premium. Access denied due to verification. A note states "payment not yet deducted" but 65 pesos was deducted already which is the amount of the student premium. I checked my sub...
  • Luke
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Student discount says it can’t verify after I type in my college info.

I just recently transferred colleges and it doesn’t seem to recognize my name for the new colleg I go to. What do I need to do to not get charged for regular premium?

  • Newbie
  • I just recently transferred colleges and it doesn’t seem to recognize my name for the new colleg I go to. What do I need to do to not get charged for regular premium? 
  • Maxim
  • Spotify Star
  • 400 Views
  • 3 replies
  • 0 likes
  • 400 Views
  • 3 replies
  • 0 likes

Credit card nodig voor studentenkorting

Ik heb een premium account. Dat betaal ik met mijn normale bankrekening. Ik studeer nu en zou dus graag studentenkorting willen, maar als ik op de link daarvoor klik, moet ik credit card gegevens invullen. Die heb ik niet en heb ik voor mijn normale ...

  • Regular
  • Ik heb een premium account. Dat betaal ik met mijn normale bankrekening. Ik studeer nu en zou dus graag studentenkorting willen, maar als ik op de link daarvoor klik, moet ik credit card gegevens inv...
  • Brigitte98
  • Regular
  • 951 Views
  • 9 replies
  • 1 likes
  • 951 Views
  • 9 replies
  • 1 likes

Student Discount Error 404 after verified

Hey i just signed up for student discount, got verified and in the email URL for the next step gives me a 404 error.On top of this I also was charged twice on my mastercard at a rate of 4.99 (the student rate).I hope this can be resolved quickly, tha...

  • Casual Listener
  • Hey i just signed up for student discount, got verified and in the email URL for the next step gives me a 404 error. On top of this I also was charged twice on my mastercard at a rate of 4.99 (the s...
  • LeoRager
  • Community Legend
  • 972 Views
  • 1 replies
  • 0 likes
  • student discount 404error canada
  • 972 Views
  • 1 replies
  • 0 likes

Premium student discount abroad

Hello, I am a full-time international student enrolled at a university in NL (I am german) and am abroad at the moment. I would like to subscripe to the student discount, but it does not work, as my country is set to the country I am currently living...

  • Newbie
  • Hello,   I am a full-time international student enrolled at a university in NL (I am german) and am abroad at the moment. I would like to subscripe to the student discount, but it does not wor...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Student
  • 253 Views
  • 1 replies
  • 0 likes

Student Discount in Turkey

Hi, I applied Student Premium Discount yesterday and Spotify withdraw 6,99 tl from my bank account. However, I still use Spotify free and I add my student information ( my schedule and transkript). Today, I apply Student Discount again since Spotify ...

  • Newbie
  • Hi, I applied Student Premium Discount yesterday and Spotify withdraw 6,99 tl from my bank account. However, I still use Spotify free and I add my student information ( my schedule and transkript). T...
  • umutcanaydemir
  • Newbie
  • 1194 Views
  • 1 replies
  • 0 likes
  • 1194 Views
  • 1 replies
  • 0 likes

Attesa per l'attivazione dello sconto studenti

Cosa vuol dire che devo aspettare qualche giorno per attivare premium studenti? Assolutamente no, mi rifiuto di aspettare così tanto, a me Spotify serve domattina e non posso di certo viaggiare senza musica solo perché voi lavorate troppo lentamente....

  • Newbie
  • Cosa vuol dire che devo aspettare qualche giorno per attivare premium studenti? Assolutamente no, mi rifiuto di aspettare così tanto, a me Spotify serve domattina e non posso di certo viaggiare senza...
  • imattolo
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

SPOTIFY PREMIUM

Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pagare non appena i 2 mesi di prova gratuita saranno s...

  • Casual Listener
  • Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pag...
  • imattolo
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

charged twice

hi! i was subscribing earlier for the student promo of spotify premium. however, before uploading my school documents, i accidentally closed the browser. i repeated the steps again and i found out that i was charged twice. is there anyway that i can ...

  • Newbie
  • hi! i was subscribing earlier for the student promo of spotify premium. however, before uploading my school documents, i accidentally closed the browser. i repeated the steps again and i found out th...
  • Luke
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Charged twice!

Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!

  • Newbie
  • Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!  <removed sensitive info>
  • Luke
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Student
  • 244 Views
  • 1 replies
  • 0 likes

sem confirmação da assinatura de estudante

fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias

  • Newbie
  • fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias 
  • Bittencourt
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution my school is not in your list but I'm a student and I've paid

Dear Sirs, I've a problem, I've paid for a student premium account on my spotify student premium, bank detail : [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list and I've not acces to spotify . what can I do? please send...

  • Newbie
  • Dear Sirs, I've a problem, I've paid for a student premium account on my spotify student premium, bank detail :  [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list...
  • SergioDavid
  • Roadie
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my student discount (Unidays)

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts so I don't know what to do.The message says "Your stud...

  • Newbie
  • When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts s...
  • SergioDavid
  • Roadie
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution I tried to buy student premium but im not in university but i payed my money

I don't have spotify premium but my money is gone.Can i get it my money back or premium? [Removed photo of bank statement]

  • Newbie
  • I don't have spotify premium but my money is gone.Can i get it my money back or premium?   [Removed photo of bank statement]
  • SergioDavid
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • Student
  • 393 Views
  • 1 replies
  • 0 likes

Student Charge me but dont aprove!

Spotify charge me with discount , but receive email sayin dont aprove my student card.Anybody know what i need to do ?

  • Regular
  • Spotify charge me with discount , but receive email sayin dont aprove my student card. Anybody know what i need to do ? 
  • Decsike
  • Newbie
  • 591 Views
  • 1 replies
  • 1 likes
  • problem
    Student
  • 591 Views
  • 1 replies
  • 1 likes

I need a help!

I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?

  • Newbie
  • I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

NEED HELP

I am very upset bc I have been using Spotify student for the past year, went on to renew my account today, but now it says I’m out back to just the normal premium plan. As I’m trying to renew it & putting in my school & card information, they are say...

  • Newbie
  • ...he 9.99 & not have access to my Hulu when all these other students can & I have been using Spotify consistently this past year. 
  • spedonkm
  • Music Fan
  • 235 Views
  • 1 replies
  • 0 likes
  • Student
  • 235 Views
  • 1 replies
  • 0 likes