Can't confirm my student status

[khb008]

I've been on the premium plan for some time now, paying $10 per month. I was thinking about canceling and switching over to Google Play Music because they allow the ability to upload your own music and listen from anywhere.

In any case, before I canceled I saw the deal where if i'm a studnet I could get Spotify + Hulu for $4.99. I followed the link to activate and entered the information.

In the school name form, I typed in my school: Icahn School of Medicine, and it pops up right away, so I figured Spotify recognizes my school and I won't have to do a manual verification.

But when I complete the form it tells me that unfortunately my student status could not be verified.

Whats going on? Why is it giving me this error? My billing cycle resets in 4 days so I rather figure this out before then by either changing to student plan or canceling entirely.

[Katerina]

Hey there @khb008,

Thanks for posting and welcome to the community!

First, keep in mind that it's possible to listen to your local files on Spotify and across your devices. You can find more info here.

Further, we'd recommend giving it another try to avail of the offer in an incognito or private window in your browser. You can find more instructions on how to do that depending on your browser. 

If you're still having troubles verifying your student status, you can find more info on the "Why can't I verify my student status?" section here.

On another note, please note that it’s currently not possible to pay for the student discount with PayPal or with a Spotify gift card, and you can't apply additional discounts such as Premium for Family.

Hope this helps!