Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Planstudent premiumCountry Sweden Device My Question or IssueSo i had a trial version on an old account before i noticed its too old and my email is not right anymore. I just got a new one, deleteing the old one, but now i cant use my payment card to...
Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gestellt. Diesen Monat wurde dann statt dem Studententa...
PlanFree/PremiumCountry US Device(iPhone 6plus Macbook Pro late 2016) My Question or Issue Up until yesterday, I had the student discount + hulu. I realized yesterday that I was now paying the full price for premium and my hulu was no longer working....
I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merge with the Hulu account. On Spotify, my account say...
Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs through the app that my payment didnt go through and...
PlanPremiumCountryspain Device(iPhone 8 plusOperating System(iOS) My Question or Issue Hola! Tengo el spotify Premium con descuento de estudiantes y nose porque razon hay X canciones que no se me reproducen, hay algunas que si y otras que no, repito,...
PlanFree/PremiumCountryRussia/FranceDeviceSamsung Galaxy s6Operating System Android My Question or Issue I live in Russia, but study in France. I want to have Student discount with my Russian credit card and I can't. And I can switch my country to Ru...
Hi there, I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount. -timnieland
PlanPremiumCountry Taiwan. I can't read ChineseDeviceimac 2009, iphone seOperating Systemios 10, OS 10 My Question or IssueUpdated iphone se to latest iOS and noticed tons of problems with Spotify. A phantom playlist "FG2-6" would create itself and r...
I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the difference of the two could be charged back to me? PlanStudent...
PlanPremiumCountry United KingdomDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I have provided payment details for the 99p for 3 months student offer, can I change my payment method so the next payment is added to my phone bi...
PlanPremiumCountry USADeviceiPhone 8+Operating System(iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms account was signed in on safari so Spotify used that. I cancelled her subscription and went ...
PlanFree/PremiumCountry UKDeviceMacbook AirOperating SystemiOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students can get 3 months for £0.99, £4.99 thereafter. I've just tried to sign up to this using uni...
I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly, I began to be charged $10.99/month instead of the half...
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the discount is no longer available. Can someone help please? ...
Que tal?Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el cual fue valido y acabe de registrar el medio de pago...
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, con esta tarjeta llevo pagando el primer mes con el descuento del estudiante, pero result...
Hi All, I have looked through several posts about the issue I'm encountering when trying to renew my spotify student. When I reverify myself, I get the message "oops there was a problem try it again later". I've seen that you should try incognito, a ...
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank youPlanPremium StudentCountry ItalyDeviceOne Plus 6Operating...
Hello! I have Spotify Premium for Students and had a Hulu account through Spotify at one point. I quit using Spotify and ended up losing my Hulu account and I am unable to log back in. I have SP for Students now, again, and have for a few months. Hul...