Can't get my student discount to apply to my premium rate

[amandaamchughh]

I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.

[MattSuda]

Hey @amandaamchughh

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.