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Changing from student to Family Premium

Changing from student to Family Premium

Plan

Student Premium

Country

 UK

Device

iPhone 6

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I currently have a student premium account and have been invited to my family's new family plan. However when I add my address it comes up with "error 102". What does this mean? I've seen on some questions here people have deleted their accounts or created new one but i dont want to loose any of my playlists!

 

Reply
1 Reply

Hey @ERogers3,

 

Thanks for reaching out. Can you please post the exact error message that you're seeing?

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