Charged for regular premium price and not student discount price

[cagarett17]

I was previously paying for the regular premium price which is 9.99 a month and i recently signed up for the student discount for premium which is 4.99. Why was i charged the full price for premium this month and not the student discount price?

[Maria_B]

Hey @cagarett17!

Welcome to the Spotify Community.

Just to check, did you receive the confirmation email from SheerID? If so, did you follow the steps on it? Keep in mind that you'll need to complete the process for the discount to be activated.

If you applied to the discount after your last payment was already taken, it'll kick in your next billing date.

Keep us posted.