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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24640 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24640 Views
  • 18 replies
  • 0 likes

Solved!! Premium to Student discount

I've had the premium for a year, but want to switch over to the student discount, but it says they cannot confirm I am a student at the school I attend, which I am. How do I get the student discount if I am not able to confirm that I actually am a st...

  • Newbie
  • I've had the premium for a year, but want to switch over to the student discount, but it says they cannot confirm I am a student at the school I attend, which I am. How do I get the student discount ...
  • eblackrose00
  • Roadie
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Premium estudiantes

me han cobrado desde hace 2 días y no tengo premium

  • Newbie
  • me han cobrado desde hace 2 días y no tengo premium
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Is the NUS discount still valid?

I have a NUS Extra card and I'm attending a course at the Shaw Academy.When I go to the Spotify's student discount page, https://www.spotify.com/uk/student/ , It tells me I have to register with Unidays. When I try to register with Unidays, it gives ...

  • Casual Listener
  • I have a NUS Extra card and I'm attending a course at the Shaw Academy. When I go to the Spotify's student discount page, https://www.spotify.com/uk/student/ , It tells me I have to regi...
  • Maxim
  • Spotify Star
  • 921 Views
  • 1 replies
  • 0 likes
  • 921 Views
  • 1 replies
  • 0 likes

Universitarios

contrate el plan para los universitarios y me llegó el correo de validación, pero cuando hago click en completar compra me dice que la página no existe, que hago?

  • Newbie
  • contrate el plan para los universitarios y me llegó el correo de validación, pero cuando hago click en completar compra me dice que la página no existe, que hago? 😞
  • 237 Views
  • 0 replies
  • 2 likes
  • 237 Views
  • 0 replies
  • 2 likes

Re: Paied twice for premium and got nothing

i paid 4 times for student premium, they didnt accept it, but i still lost 20$

  • Casual Listener
  • i paid 4 times for student premium, they didnt accept it, but i still lost 20$
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Change from a Family Discount to a Student Discount

I have had a Spotify Student Discount Account that I have changed to a Family Discount Account. Now I would like to go back to the Student Discount Account. Can someone tell me how to do this without loosing all my data (playlists, likes, etc.)? Than...

  • Newbie
  • I have had a Spotify Student Discount Account that I have changed to a Family Discount Account. Now I would like to go back to the Student Discount Account. Can someone tell me how to do this without...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Why must Quebec Students pay an extra 60$ per year?

A much needed student discount became available and, seeing as it wasnt available in QC, as a loyal Spotify User i kept paying my premium even if it was 5$ more than Apple Music with a discount that actually applies to Quebec users. Realizing that no...

  • Casual Listener
  • A much needed student discount became available and, seeing as it wasnt available in QC, as a loyal Spotify User i kept paying my premium even if it was 5$ more than Apple Music with a discount that ...
  • Maxim
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Student discount

I found my college, but everytime I submit it. It says that i am not eligable. Any help?

  • Newbie
  • I found my college, but everytime I submit it. It says that i am not eligable. Any help?
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Payment Issues

So I seem to have the opposite problem of everyone else because I was verified as a student by Sheer ID but no matter what card I enter in it keeps saying it can't charge the card even though I even entered in a card I used for premium previously how...

  • Casual Listener
  • So I seem to have the opposite problem of everyone else because I was verified as a student by Sheer ID but no matter what card I enter in it keeps saying it can't charge the card even though I even ...
  • Maria_B
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for regular premium price and not student discount price

I was previously paying for the regular premium price which is 9.99 a month and i recently signed up for the student discount for premium which is 4.99. Why was i charged the full price for premium this month and not the student discount price?

  • Newbie
  • I was previously paying for the regular premium price which is 9.99 a month and i recently signed up for the student discount for premium which is 4.99. Why was i charged the full price for premium t...
  • Maria_B
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Premium To student

I am currently subscribed to being a premium member to spotify. I went to change to a student and put in my verification and what not but its still saying im a normal premium member paying $11.99 a month.

  • Newbie
  • I am currently subscribed to being a premium member to spotify. I went to change to a student and put in my verification and what not but its still saying im a normal premium member paying $11.99 a m...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Me cobraron una mensualidad de premium pero tengo descuento de estudiante

Hola, Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el descuento.

  • Newbie
  • Hola,    Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el desc...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Solved!! Student premium

I'm trying to get this student offer, but my school isn't there. What should i do?

  • Regular
  • I'm trying to get this student offer, but my school isn't there. What should i do?
  • Villy_jr
  • Regular
  • 811 Views
  • 7 replies
  • 0 likes
  • 811 Views
  • 7 replies
  • 0 likes

Student Discount Triple Charged but no premium

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and am now unable to verify my enrollment for school for Spot...

  • Casual Listener
  • Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and a...
  • DuckWM
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Student Discount Credentials

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spotify or any other accounts to listen to music besides...

  • Newbie
  • I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spoti...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Temporarily cancel premium subscription w/ student discount

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I understand if I do this, my account will revert ba...

  • Newbie
  • I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I...
  • 269 Views
  • 0 replies
  • 1 likes
  • 269 Views
  • 0 replies
  • 1 likes

Solved!! Problema pagamento conta universitária

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,00 reais e agora que minha verificação foi aprovada...

  • Casual Listener
  • Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,...
  • Allexya
  • Newbie
  • 1034 Views
  • 4 replies
  • 1 likes
  • 1034 Views
  • 4 replies
  • 1 likes

Re: Premium to Student Discount

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachment button didn't work so I can't attach my doc whil...

  • Newbie
  • I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachme...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge

I've been trying to sign up for Spotify Premium Student, but whenever I enter my debit card info it keeps outputting this error: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use ...

  • Newbie
  • ...ards and multiple browsers on different Wi-Fi networks and still the same error. Can someone help me get past this error and make my payment for Spotify Premium for Students?    
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

It seems like i'm not premium

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Could you help me please?

  • Newbie
  • I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Cou...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes