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Charged twice for a normal and student premium subscription

Charged twice for a normal and student premium subscription

Hi,

 

Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student status, I opted for a normal subscription. But I wake uo this morning to find out that they verified my student status and activated a student subscription as well. 

 

I would like to get a refund either for the normal or the student subscription for this month, and to keep only the student subscription for next months. What can I do ?

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1 Reply

Hey @ilkhem,

 

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/ 🙂

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