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Charged twice per month

Charged twice per month

  • I have spotify in my phone and ı had upgrade to premium with student discount but ı saw 2 charge on my credit card extract ı cant attach now my account will be reset on 06.10.17
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1 Reply

Hey @Bılıt, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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