Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I signed up for the student discount last night and they took the money already and i got verified as a student by sherrid Everything got approved but my account is still a free account nothing has changed. I logged in and out many times. Refreshed. ...
Hello, Im currently a premium member and want to switch to student. When i go to the student link and click get started, it prompts me to the credit card screen and will not let me proceed until i put in my card number. Im already signed in to my acc...
Hey!I want to change my premium to Studnet discount but i can't selected paypal payment.Only credit card payment but i have just maestro card.What can i do now?
"I accidentally bought a student premium instead of the 9.99 a month premium how do I cancel
Oi, boa noite. Eu hoje fui colocar minha conta como Premium de estudante, tinha preenchido tudo e quando fui anexar meu comprovante de matrícula da faculdade, o aplicativo travou e fechou?? Nisso, havia sido avisado que aconteceria uma cobrança poste...
Tried signing up for student discount with my university but receive this error. Unfortunately, we couldn't confirm that you're a student.Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending...
Hello I recently bought student premium and the payment was taken from me. But Spotify said I had to wait for a couple of days to make sure that my student identification was legit. So i decided to try the "one week premium trial" in the mean time. S...
Hello! I've made the Spotify for student subscription, but from my card have been withdrawn 10 euros for Spotify Premium and 5 for Spotify for student. What should I do?
I’ve been charged for regular premium membership but I wanted to upgrade it to student membership where I am charged less. Please help me getting the student membership since I’ve already paid for regular membership.
Good morning,i had some questions, I don't know if someone else had this trouble.i had seen there is a discount for students and I want to get it but this month I'm premium yet, can I get the discount? Have I to get it after finish the month and canc...
I have spotify in my phone and ı had upgrade to premium with student discount but ı saw 2 charge on my credit card extract ı cant attach now my account will be reset on 06.10.17
Hey! So I currently already have Hulu and am wanting to add spotify for the student bundle however my Ma pays for the Hulu, and I can't find away to add spotify with out having to pay for it myself. Is there any way around this?
I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my extra payments and set back to student account. I ...
Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help
Hi, I want to buy a premium with student discount. But there is no option to pay with ideal, only with creditcard/master/visa. I don't have a creditcard. How can i fix this problem? Thanks! Lieke
Ciao!Oggi ho guardato le mie ricevute e ho visto che mi sono stati sottratti i soldi come se avessi l'account normale e non quello per studenti. Solo per il mese di maggio ha funzionato questa offerta.Grazie in anticipo per l'aiuto Hi! Today, i see m...
so can i pay the student premium with the redeem card?
Hi, Spotify now costs 9.99, but I'm still a student and don't understand why it now costs more. Can you please make my account a student's account again?Thank you!
Moin!Habe heute eine Mail von Spotify bekommen, dass ich meinen Studentenrabatt verlängern sollte, nun habe ich mich bei Unidays angemeldet, dort steht, dass mein Account bis Mitte nächsten Jahres schon verifiziert ist.Muss ich nun noch weiteres tun,...
I send my information about school 5 days ago it said i will get an e mail in 1 2 days but i still didnt get an e mail and i cant tell either i paid for it or didnt paid. how long does it take??