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Deleting existing account with student discount and applying student discount to the new one

Deleting existing account with student discount and applying student discount to the new one

 

So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create a new one with his same student discount or if I can somehow change his username.

 

Thanks!! 

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1 Reply

Hey @shirleyyyyyyy,


Thanks for reaching out.

 

If you want a profile that displays a different name, you can create a new account. During sign up, you can create any profile name you'd like.

 

Unfortunately, you are entitled to only one account with the student discount at a time, and that discount lasts for 12 months even if you cancel the subscription or close the account.

 

If you want to apply your student discount to another account, you need to wait until 12 months have elapsed since you first signed up for it on your current account.

 

I hope this clears things up. If you have any other questions, just let me know 🙂

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