Discounts for Students ends in 4 years?!

[koopie951]

I have been a student and am working on college still. although i signed up for spotify student 4 years ago (as of today) i am no longer eligible for student premium even though i am a student?? I continously renew and verify my information and recently was unable to renew.. this is very bothersome and i cannot stress how annoying this has been. i am still a student and want to continue to use spotify but if i cant get my price of $5 i will be switching to youtube or google music. is there any way i can get my account updated? i also demand a refund of the full $10.

[Maxim · Accepted solution]

Hey @koopie951,

Thanks for reaching out. 

Unfortunately, you have exceeded the 4-year limit. The discount lasts 12 months at a time, with the option to renew a maximum of 3 times as long as you're eligible.

Lastly, feel free to check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.