Discounts for Students or signing for longer periods (eg. 1 year).

[Blakeandwendy]

I singed up for the students discount for my daughter who is in another state with my credit card it charged my card but said that it could not verify my daughter 's school

[Maxim]

Hey @Blakeandwendy,

If Spotify is unable to verify her student I.D, she won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms her student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

[Lelima16]

Olá, eu fiz a solicitação da conta de estudante, informe dados do cartão, enviei atestado de matricula, isso tem uma semana e ainda não obtive retorno, como devo fazer?

[Blakeandwendy]

THANK you