Student discount denied!

[jlmccloud11]

How do I show proof that I am a student? What are the steps I am a full time non-traditional student.  Every time I enter my university name and my birthday I am denied. 

Help. 

[Genyc]

Hey @jlmccloud11

Thanks for reaching out.

Spotify currently doesnt offer telephone support, so I highly recommend reaching out to them via one of the channels below so they can take a closer look at this situation.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

[#3]

Thanks for reaching out.

Spotify currently doesnt offer telephone support, so I highly recommend reaching out to them via one of the channels below so they can take a closer look at this situation.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.