Discounts for Students

[juliii452]

My Question or Issue

In May this year i requested to be changed to the student plan, i have been premium for 3 years now. I put in all the documents they asked and got accepted but as i am now looking at my bank account it has not been changed; they are still charging me the premium plan. 

When i tried to request to be verified again it says that my documents have been verified to a different account. 

PLEASE HELP!

[cuepoints]

Hi Juli. Welcome to Spofity Community. 

I have some tips for you ;

You may have some issues because of having another account. ( e.g. connected via Facebook. )

and you can always contact to Spotify ;

For other answers ;

https://support.spotify.com/account_payment_help/premium_for_students/student-discount/

I hope these are helpful for you. 

Have a great day.