Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Falha no pagamento de do spotify premium universitário

Falha no pagamento de do spotify premium universitário

Plan

Free/Premium

Country

 Brasil

Device

Xiaomi Redmi Note 4/ Notebook Asus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 Estou tentando realizar o pagamento do premium universitário, porém qualquer cartão tanto crédito quanto débito está dando falha no pagamento, não consigo achar uma solução, gostaria de saber o que fazer... Aguardo respostas.

Reply
1 Reply

Hey @Danilosouza, welcome to the community!

 

I hope you don’t mind me replying back in English. 

 

Could you try this using another browser or incognito mode? If that doesn’t help, could you try using another device?

 

If you’re still having trouble, could you send me a screenshot of the error message being shown? Please do hide sensitive info when posting to the community.

 

Keep me posted 🙂

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts