French Civic Service ineligible for Student Premium?

[Lusiiky]

Hello,

As a civic service volunteer in France, I notice on the SheedID website that the Spotify offer "is not available for the educational institution I have selected".

However, the civic service volunteer card states that, in accordance with article L 120-3 of the National Service Code, it confers the same rights and financial and contractual advantages as those granted with a student card by commercial brands and any other public or private legal entity.

(The Civic Service Agency issues a document called a "volunteer card" to the person undertaking either a civic service commitment or a European voluntary service in France, enabling them to prove their status to third parties throughout the duration of their assignment, so that the contractual conditions and financial advantages enjoyed by students in higher education establishments can be applied to them).

Can you explain why I would not be eligible for this offer?

Thank you very much,
Lusiiky

[Maxim]

Hey @Lusiiky,

Thanks for reaching out.

Since the student verification process is entirely being handled by SheerID, I recommend reaching out to them regarding any questions related to it. 🙂

[Lusiiky]

Hello,

The only answer I get from them is "As much as we want to have your school listed as eligible, we must adhere to the qualifications set by Spotify. The eligibility criteria is determined by Spotify, and we, as a third-party verification service provider, do not have any input into the rules surrounding the offer. We only process the online verification requests of those who are eligible."

So...

[Maxim · Accepted solution]

Hey @Lusiiky,

Thanks for your patience while this was being looked into.

Unfortunately, the Premium Student plan is only for students in accredited universities that are listed with SheerID.

The discount is not available to alumni, school students, teachers, etc. and it's also not military or civil duty discounts either.

For more info, you can check out this support article.

I hope this clears things up a bit 🙂