Getting Charged for More on Hulu

[DAlex_02]

Plan

Premium Student Plan (bundle with Hulu for $5.99 + tax)

Country

US

My Question or Issue

As stated above, my plan is the Premium Student that is bundled with Hulu with ads for $5.99. I got a notification today, 10/10/2024, that I am going to be charged by Hulu for $9.99. Why am I going to be charged that when my next billing date for Spotify will be 11/4/2024 for $5.99 + tax? What happened to the free Hulu? Why am I being notified 7 days before the "billing date"?

[AlejaR]

Hey there @DAlex_02,

Thanks for posting here in the Community and welcome.

In this case, you can double-check if your bundle status has changed by going to your Spotify account page> your services. If you see a button to deactivate Hulu, it means your bundle is correctly activated.

So, we'd suggest you reach out to our Hulu folks so they can add further insights into what happened at their end, since you'll be charged for their service. We'd also suggest you give a look at this article, as you can find important info about what might be happening on your side.

We hope you found this helpful. We're always here to help.