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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26220 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26220 Views
  • 20 replies
  • 0 likes

Solved!! Charged for premium individual while I was verified for student plan

PlanPremium studentCountryItalyMy Question or IssueHello, on the 1st of July I was supposed to renew my Spotify premium student account. I forgot, so I was rightfully charged 10.99 euros on the due payment date in August. Then I changed back to the S...

  • Newbie
  • Plan Premium student Country Italy My Question or Issue Hello, on the 1st of July I was supposed to renew my Spotify premium student account. I forgot, so I was rightfully charged 10.99 euros on...
  • HadleeA
  • Casual Listener
  • 521 Views
  • 4 replies
  • 1 likes
  • Premium for Students
  • 521 Views
  • 4 replies
  • 1 likes

Superuser Contribution Subscription Concern

PlanStudent Premium CountryUnited States DeviceLaptop Operating SystemWindows 10 My Question or IssueI recently purchased the Premium Student plan on 11/26, and I'm aware that it'll start charging on the next billing date (12/27). However, I was wond...

  • Casual Listener
  • Plan Student Premium  Country United States  Device Laptop  Operating System Windows 10    My Question or Issue I recently purchased the Premium Student...
  • Joan
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Student Hacked and deleted...How I recover?

I'm living on Portugal and I had a premium student, but my account was hacked from Colombia, I managed to recover the mail but how did they delete the premium account, the SheerId now block my University ID showing Verification Limited Exceeded. How ...

  • Newbie
  • I'm living on Portugal and I had a premium student, but my account was hacked from Colombia, I managed to recover the mail but how did they delete the premium account, the SheerId now block my U...
  • Joan
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 248 Views
  • 1 replies
  • 0 likes

Can I get student premium after I get the individual premium once

PlanStudent PremiumCountryBangladeshMy Question or IssueSo I have been offered the welcome back offer for individual premium. I had been using the student premium for a while before. So, can I switch back to the student premium after I am done with t...

  • Newbie
  • Plan Student Premium Country Bangladesh My Question or Issue So I have been offered the welcome back offer for individual premium. I had been using the student premium for a while before. So, ca...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 163 Views
  • 1 replies
  • 0 likes

Hello, I'm a student, I had a student subscription, but you withdrew the am

Hello, I'm a student, I had a student subscription, but you withdrew the amount of money for an individual sub-subscribe, please take money only for a subscription for students and please return the rest of the amounts, my last money. I will provide ...

  • Visitor
  • Hello, I'm a student, I had a student subscription, but you withdrew the amount of money for an individual sub-subscribe, please take money only for a subscription for students and please return t...
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment option not showing

I'm trying to get spotify student premium plan 59/-rs for 2 months but when I click on the payment option nothing is showing further..

  • Visitor
  • I'm trying to get spotify student premium plan 59/-rs for 2 months but when I click on the payment option nothing is showing further..   
  • Yordan
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 267 Views
  • 1 replies
  • 0 likes

Why is Spotify is charging me double for next month's subscription?

I just paid my subscription fee for premium student and it says my next billing is double the original price and I would like to know why??

  • Visitor
  • I just paid my subscription fee for premium student and it says my next billing is double the original price and I would like to know why??
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

I paid for the student premium plan yesterday but u can't access any premiu

I paid for the student premium plan yesterday but till now it has not updated on the app.I can't access any premium feature, kindly help.

  • Visitor
  • I paid for the student premium plan yesterday but till now it has not updated on the app. I can't access any premium feature, kindly help.
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Premium Student in india

I have verified my email address as student and now it says this offer isn't available in your region although it shows the plan in India PlanPremium

  • Visitor
  • I have verified my email address as student and now it says this offer isn't available in your region although it shows the plan in India  Plan Premium  
  • Maxim
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 475 Views
  • 1 replies
  • 0 likes

Ads still playing with student premium

PlanFPremiumCountry DeviceIPhone 15Operating System(IOS 18.1.1My Question or IssueI am still getting ads, especially in podcasts. I understand the majority of shows h

  • Visitor
  • Plan FPremium Country   Device IPhone 15 Operating System ( IOS 18.1.1 My Question or Issue I am still getting ads, especially in podcasts. I understand the majority of shows h
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't choose a plan after verification

After verifying my student ID when the application shows the option of.Choosing a plan. I enter that page and I select , but it's not moving further

  • Visitor
  • After verifying my student ID when the application shows the option of. Choosing a plan. I enter that page and I select , but it's not moving further
  • Vasil
  • Moderator
  • 1063 Views
  • 4 replies
  • 1 likes
  • 1063 Views
  • 4 replies
  • 1 likes

Superuser Contribution My premium student plan is refusing to renew noting that my sheerid verification is still valid

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As you see in the pics uploaded my verification is valid but says that i cant have the ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Dessi
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 231 Views
  • 1 replies
  • 0 likes

student premium hulu error

I just recently got Student Premium with Hulu. When I go to activate my Hulu, I click “I’m New To Hulu” and then it takes me to an Error page. [ ERROR Something went wrong, please try again or check out our help area ] I’ve been trying for several da...

  • Casual Listener
  • I just recently got Student Premium with Hulu. When I go to activate my Hulu, I click “I’m New To Hulu” and then it takes me to an  Error page. [ ERROR Something went wrong, please try agai...
  • Not applicable
  • 849 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 849 Views
  • 4 replies
  • 0 likes

Superuser Contribution App shows the wrong price for plan

I have changed my plan to a student plan. When I sign in via my computer it says I will be charged the correct price next month (£5.99) but the app on my phone still says I am going to be charged the old price (£11.99). How can I get this updated? I'...

  • Visitor
  • I have changed my plan to a student plan. When I sign in via my computer it says I will be charged the correct price next month (£5.99) but the app on my phone still says I am going to be charged the...
  • Novy
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No me puedo suscribir a spotify para estudiantes, pero ya estoy verificado

Realicé el proceso de verificación de que soy un estudiante para acceder a la oferta de spotify premium para estudiantes, me mandaron el correo con la verificación de mi cuenta como estudiante pero al ingresar el pago me dice que no puedo seleccionar...

  • Visitor
  • Realicé el proceso de verificación de que soy un estudiante para acceder a la oferta de spotify premium para estudiantes, me mandaron el correo con la verificación de mi cuenta como estudiante pero a...
  • Paulopez5
  • Casual Listener
  • 7821 Views
  • 19 replies
  • 0 likes
  • 7821 Views
  • 19 replies
  • 0 likes