Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Got charged for no reason

Got charged for no reason

Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the subscription! In fact, I got charged 2 times 4,99$.... Can you please give my money back? When I go on my account I don't even have premium!
Reply
1 Reply

Hello @martinadb_ and welcome to the community! 

 

A temporary charge goes through even if the student verification was successful or not. But it is only temporary charge on your credit card and they should disappear in a few days. The only charge that you actually have to pay for is if you were successfully verified for the student discount.

 

 

Feel free to contact me if you need any further information 

Have a nice day 🙂 

Suggested posts