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Got double charged when I was renewing my subscription

Got double charged when I was renewing my subscription

As the title says,

I was fixing up my payment method and thought I could avail the student discount in the middle of transferring schools so I filed the required fields in the credit card section. But after that there was a verification process for the ID thing so I backed out just to be safe and enrolled in a normal subscription instead. But I got charged for both the student rate and the normal rate on my card. Is there any way to refund the student charges?

Reply
1 Reply

Hey @JuiceUrLemons,

Apologies for the late reply, but maybe I can still help 🙂

When you didn’t receive your Student Subsciption, this payment should be showing as pending. If so, the money of the pending payment should get back to your account after a short while.

 

Have a nice day!

Luke

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