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Hello I've paid but double paid

Hello I've paid but double paid

Hello there I have some problems with my payments. I've paid $11 this morning but I've depending $5 as well. Could you olease cancel that student's spotify premium? Thanks! 

*snip* Eunbi BYEON 

Screenshot_20180523-094030_CommBank.jpg
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1 Reply

Hey @s-hq0_uzqmfsf,


A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

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