How do I unlink Hulu from Spotify student?

[#1]

I want tot upgrade to Hulu without ads, but I don’t want to have to make an entire new account. I haven’t found any way to take Hulu off of my Spotify billing, Is there a way to unlink the account so that I can keep it?

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

You can cancel your Hulu account bundle with Spotify at any time directly from your Spotify account page. To do so, select Your Services under Account Overview, then click Deactivate Hulu. The only thing that will be affected by completing this action is your access to Hulu; your Spotify account shouldn't be affected. You can read more about this here.
 

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[kadinrowell]

This is not a viable solution. This button you advise to click does not exist. The page has now changed to only activated services with hulu, spotify, and showtime, but there is no deactivate button. The only buttons are to start watching through the two services and to listen to music through spotify.

[Eni]

Hi there @kadinrowell, 

Thanks for reaching out about this here in the Community. 

Would you mind sending us a screenshot of what you're seeing on your end? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

We'll be on the lookout.

[shaifogs]

I'm also trying to deactivate my Hulu account to switch from Spotify Student to Duo. This is the screen that appears when I click on "Your Services".

[Alex]

Hi there @shaifogs,

Thanks for the post.

I've done some digging around and it looks like there've been some changes to how this works recently, and that's why you can't find the Deactivate Hulu button.

You'd need to cancel your current subscription, wait until your account goes on Spotify free, and then re-subscribe to your new Premium subscription with Hulu. 

Note that when your account goes on Spotify free, your downloaded content will be removed from your device, so you'd need to redownload your playlists once you're on Premium again. All your Liked songs, playlists, albums, artists etc. will stay intact on your account, just the downloads for offline listening get removed.

Hope this helps.

[_-rk3x0dpswoe]

Clearly, this still has not been fixed by the Hulu/Spotify development teams after 6+ months. Get your acts together! I am currently fighting this silly undersight.

[Gittarded]

Spotify and Hulu... clearly IDIOTS.  Can't remove Hulu from Spotify to upgrade to Hulu Live+ .  Guess I'll have to go Fubo.

[seanathonw]

This is still the case now. Why has the option to disconnect your Hulu membership from your Spotify account been removed? Very frustrating and also is making me want to cancel altogether and go somewhere else. Add it back.

[kaaceym9]

Still an issue

[aks0081]

Why is this still an issue??? I don't want to cancel my spotify membership because I have so many playlists and saved songs but I literally can't change any of my disney, hulu, max settings at all!!! This is infuriating. 

[AnnoyedinNC]

I got a notification that the "free" Hulu we get with the student membership will be 9.99 starting 10/17/2024. It seems like they removed the way to unlink the accounts to catch a lot of people unable to change it before the new payment needs will go through. So dumb. 

[elpaolo79]

Still broken.

What if someone wants to sign up for a non-Base Hulu plan? They can't because the account is locked by Spotify, and this whole wait-til-your-account-turns-to-free solution is bogus. That'd be 16 days from now, and the live event I want to watch on Hulu is today. 

Absolutely atrocious customer experience.

Spotify execs--you know there are other streaming platforms in the game, right???

Do better.

[eobseom]

excuse me, what do i do?? hulu said they were going to charge me 9.99 on october 17th, but my premium ends on october 28th. am i just going to be charged for that now?? you guys need to fix this