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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23829 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23829 Views
  • 17 replies
  • 0 likes

Superuser Contribution I have been varified as student and i took the plan of 59 per month ,but still im hearing ads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dessi
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to change my premium plan back to a student plan

I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possible

  • Visitor
  • I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possi...
  • Vasil
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu activation error with student bundle

So I recently had some payment issues (stolen wallet) with my Spotify premium student plan which caused my account to be reverted back to a free account of course only a couple of days before I got all of my new cards in. Anyways, I was able to resta...

  • Visitor
  • So I recently had some payment issues (stolen wallet) with my Spotify premium student plan which caused my account to be reverted back to a free account of course only a couple of days before I got a...
  • Not applicable
  • 1707 Views
  • 7 replies
  • 1 likes
  • 1707 Views
  • 7 replies
  • 1 likes

Superuser Contribution I'm getting charged for premium individual when I have student premium.

I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium account is $5.99. I tried to switch it back to premium ...

  • Visitor
  • I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium acco...
  • Not applicable
  • 2114 Views
  • 10 replies
  • 0 likes
  • 2114 Views
  • 10 replies
  • 0 likes

Superuser Contribution Student sub - change region

HolaEstoy queriendo tomar el plan de estudiantes, sin embargo en la región me sale 4 regiones que en ninguna de ellas vivo, y ya le di muchas veces seleccionar a editar perfil, pero no logro cambiar la región a Andalucia que es donde yo vivo.

  • Newbie
  • Hola Estoy queriendo tomar el plan de estudiantes, sin embargo en la región me sale 4 regiones que en ninguna de ellas vivo, y ya le di muchas veces seleccionar a editar perfil, pero no logro camb...
  • Vasil
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged before billing date

PlanFree/PremiumCountry Iphone xr)Operating System(iOS 16) My Question or IssueI was charged for premium student on the 18th of June before my billing date which is today 29th of June and now it’s is showing payment failed even after I was charged an...

  • Visitor
  • Plan Free/Premium Country   Iphone xr) Operating System (iOS 16)   My Question or Issue I was charged for premium student on the 18th of June before my billing date which is today ...
  • Not applicable
  • 514 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 514 Views
  • 3 replies
  • 0 likes

premium student

I have an individual premium plan and im trying to get the student premium plan. Whenever I click on the link for verifiaction "spotify premium student with hulu (with ads). get started " it takes me to the pink vinyl saying "404s and heartbreaks. We...

  • Casual Listener
  • I have an individual premium plan and im trying to get the student premium plan. Whenever I click on the link for verifiaction "spotify premium student with hulu (with ads). get started " it tak...
  • Not applicable
  • 452 Views
  • 4 replies
  • 1 likes
  • Premium for Students
  • 452 Views
  • 4 replies
  • 1 likes

billing payment can't be set up

The app home screen keeps forcing me to downgrade. I cannot get around this screen takeover to apply my new payment method.

  • Visitor
  • The app home screen keeps forcing me to downgrade. I cannot get around this screen takeover to apply my new payment method.
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

I have premium student which I pay $5.99 for. In the plan it mentioned hulu with ads would be free but I recently went on Hulu to find out that I’m going to start getting billed $10.99 any way to fix this?

  • Visitor
  • I have premium student which I pay $5.99 for. In the plan it mentioned hulu with ads would be free but I recently went on Hulu to find out that I’m going to start getting billed $10.99 any way to fix...
  • OscarDC
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution i have paid for the premium plan but it has not been enabled money is debit

I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid nothing happened to the screen it was as if i had ...

  • Visitor
  • I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid...
  • Debu7
  • Newbie
  • 6856 Views
  • 22 replies
  • 0 likes
  • 6856 Views
  • 22 replies
  • 0 likes

Spotify and Hulu Billing

I was just wondering when the renewal date for the monthly subscription of Spotify Student Plan happens, would we be charged $10 for Hulu or would the Hulu subscription already be paid for through the Spotify plan? As in we still get the Spotify Prem...

  • Newbie
  • I was just wondering when the renewal date for the monthly subscription of Spotify Student Plan happens, would we be charged $10 for Hulu or would the Hulu subscription already be paid for through th...
  • yoman225
  • Regular
  • 486 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 486 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not showing student premium plan

I done my payment for student premium but still not showing premium account.

  • Newbie
  • I done my payment for student premium but still not showing premium account.
  • CHarris-1995
  • Casual Listener
  • 1678 Views
  • 10 replies
  • 0 likes
  • Premium for Students
  • 1678 Views
  • 10 replies
  • 0 likes

mudar de Plano Individual para Universitario

Meu Plano éra individual e consegui o desconto por email para o Universitário, mas o site direciona para outra aba dizendo pra acessar o app e mudar o plano, mas fica so repetindo essa mensagem e nao muda.

  • Visitor
  • Meu Plano éra individual e consegui o desconto por email para o Universitário, mas o site direciona para outra aba dizendo pra acessar o app e mudar o plano, mas fica so repetindo essa mensagem e nao...
  • Bittencourt
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

  • Newbie
  • My Question or Issue I upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a p...
  • Not applicable
  • 1511 Views
  • 7 replies
  • 1 likes
  • Premium for Students
  • 1511 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution SheerID confirmed me, but then receive message that "not eligible for this plan" (Student Premium).

Hi, I just went through the SheerId process, and it confirmed my student status as good. Then I went to change my plan to Student Premium, and it said I was "not eligible for that plan." Do I need to wait a few days for a separate confirmation email ...

  • Casual Listener
  • Hi, I just went through the SheerId process, and it confirmed my student status as good. Then I went to change my plan to Student Premium, and it said I was "not eligible for that plan." Do I need to...
  • N3rcc
  • Visitor
  • 642 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 642 Views
  • 5 replies
  • 0 likes

How do I pay for my premium student plan if the card payment icon isn't

I'm trying to pay for the premium student plan but the payment page isn't showing, the icon where I insert my card details isn't showing, and I'm already verified by sheerID as a student. And I've also tried using another plan to pay and the payment ...

  • Visitor
  • I'm trying to pay for the premium student plan but the payment page isn't showing, the icon where I insert my card details isn't showing, and I'm already verified by sheerID as a student. And I've al...
  • Billy-J
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

subscription ended early

paid on august 23 and now my account seems to be back to free on september 14, why did my plan ended two weeks early

  • Visitor
  • paid on august 23 and now my account seems to be back to free on september 14, why did my plan ended two weeks early
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes