How to get student premium if I am having problems verifying?

[Dark-Ghoul]

I am having trouble getting a discount so I can buy Student premium. I am getting a message which shows I have already verified and wont be able to verify again. Yet it is still not showing the option to buy it. I am 100% sure I am eligible yet it still will not let me buy premium. I have only used SheerID to verify once but it is still saying I have already verified previously.

[Joan]

Hi there @Dark-Ghoul,

Thanks for reaching out. What is the exact error that you get? Please send us a screenshot, making sure no personal info is visible. In the meantime make sure to check your inbox, spam/junk folder included, and see if you've received an email from SheerID. If you have, follow the link in there to continue the process. If the email is there, but the link doesn't work, consider reaching out to SheerID and asking them to resend it. 

Let us know how it goes.

[Dark-Ghoul]

Here is the message which it currently shows when trying to apply for Student Premium. I have already asked support from SheerID but they have told me to consult this problem with spotify.

[Vasil · Accepted solution]

Hey @Dark-Ghoul,

You would get this error when the SheerID email has already been sent to you.
I would advise the same as @Joan - check your spam/ junk folders, as well as your inbox. Look for an email from SheerID, not Spotify.

In case you can't find it, just ask SheerID to resend it 🙂