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I have been varified as student and i took the plan of 59 per month ,but still im hearing ads

I have been varified as student and i took the plan of 59 per month ,but still im hearing ads

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi there @AJAY5,

 

Thanks for reaching out and welcome to the Spotify Community!

 

As a first step, it's always a good idea to check your subscription status under Your plan here, as well as your Order history to see if your payment went through or not. If it says Spotify Free, then there may have been an issue with your payment, so you can try re-subscribing again. You can find some useful information in this article.

 

If it says that you're on Premium, can you confirm if you're getting ads in podcasts or in music? While Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts may include advertising, host-read endorsements, or sponsorship messages, but you shouldn't be getting ads in music while on a Premium subscription.

 

Let us know how it goes.

DessiModerator
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