Incorrect charge with Student subscription

[veruw]

Hello,

I have attempted to subscribe using the Student subscription, however, at first I was charged for both the regular subscription as well as the student one. Then the student subscription fee was unblocked from my card and the regular fee remained charged from the card. However, my account states that I am using Spotify for Students (which I was aiming for) but the higher fee has been charged instead.

Please let me know how this issue can be resolved. Thank you in advance.

My username is veruw.

[Julian]

Hi @veruw, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and clarify what is going on with the charges you mention.

Let us know ho it goes, or if you have any questions.

Have a great day!