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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25260 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25260 Views
  • 19 replies
  • 0 likes

student account already being used?

I am trying to upgrade my account from free to premium for students. I've entered my unviersity information but Spotify says that it is already registered to another account. I know for a fact that I have never used my university information for anot...

  • Newbie
  • I am trying to upgrade my account from free to premium for students. I've entered my unviersity information but Spotify says that it is already registered to another account. I know for a fact that I...
  • Jacob
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Me cobraron dos veces Spotify para universitarios y no me dieron el servicio

Buenas noches, Hoy intente hacer mi cuenta premium para universitarios y cuando intente adjuntar el archivo para comprobar que soy estudiante universitario, la aplicacion dejo de funcionar y me cobraron dos veces el cargo de 49 pesos.Necesito que me ...

  • Casual Listener
  • Buenas noches,   Hoy intente hacer mi cuenta premium para universitarios y cuando intente adjuntar el archivo para comprobar que soy estudiante universitario, la aplicacion dejo de funcionar y...
  • osornios
  • Spotify Star
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Where do I can prove my student account

Hello, I've started new transaction for Students with that discount, but when It was time to choose my school etc I closed that page by accident, so where can I do this now? Honestly can't find

  • Newbie
  • Hello, I've started new transaction for Students with that discount, but when It was time to choose my school etc I closed that page by accident, so where can I do this now? Honestly can't find 
  • rocketkid91
  • Casual Listener
  • 594 Views
  • 2 replies
  • 0 likes
  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution student discount for Kdg students

Hi I was wondering if students that study at 'Karel de Grote hogeschool' are eligible to be enrolled in the student discount premium program? kind regards,Bjarne

  • Newbie
  • Hi   I was wondering if students that study at 'Karel de Grote hogeschool' are eligible to be enrolled in the student discount premium program?   kind regards, Bjarne
  • SergioDavid
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: The payment is not correct

You charge me 17.00 and I'm should be paying the student price. I need my money out back in my card.

  • Newbie
  • You charge me 17.00 and I'm should be paying the student price. I need my money out back in my card.
  • SergioDavid
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Angebot 3 Monate 0,99€ und Studentenrabatt

Hallo, kann ich wenn ich das Angebot "3 Monate für 0,99€" wähle, danach ab dem 4. Monat den Studentenrabatt beantragen oder schliesst das eine das andere aus. Ich wäre sehr dankbar über eine Antwort.Ich finde es schade dass man Spotify nicht persönli...

  • Newbie
  • Hallo, kann ich wenn ich das Angebot "3 Monate für 0,99€" wähle, danach ab dem 4. Monat den Studentenrabatt beantragen oder schliesst das eine das andere aus. Ich wäre sehr dankbar über eine Antwort....
  • SergioDavid
  • Roadie
  • 2071 Views
  • 1 replies
  • 0 likes
  • 2071 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to be verified by Sheerid

I manually verified my college by uploading a college document, but sheerid still won't allow me to purchase with a student discount. It won't verify my status, when I have already been manually verified through email. So, how do I repurchase subscri...

  • Newbie
  • I manually verified my college by uploading a college document, but sheerid still won't allow me to purchase with a student discount. It won't verify my status, when I have already been manually veri...
  • SergioDavid
  • Roadie
  • 649 Views
  • 1 replies
  • 0 likes
  • 649 Views
  • 1 replies
  • 0 likes

Problema desconto Universitários

Olá, ja possuo a conta premium ha algum tempo.. assinei obdesconto para universitáriosa cerca de 2 meses.. e neste mes, foi cobrado o valor do premium normal, sem o descoto de estudante. Como proceder ?Gabriela S Silva

  • Newbie
  • Olá, ja possuo a conta premium ha algum tempo.. assinei obdesconto para universitáriosa cerca de 2 meses.. e neste mes, foi cobrado o valor do premium normal, sem o descoto de estudante. Como procede...
  • Bittencourt
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working

I signed up over a month ago for the student discount as I am eligible, however Spotify is still charging me the full amount of a premium account. This is getting ridiculous as I am eligible and they said I have already 'redeemed' the student discoun...

  • Casual Listener
  • I signed up over a month ago for the student discount as I am eligible, however Spotify is still charging me the full amount of a premium account. This is getting ridiculous as I am eligible and they...
  • SergioDavid
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Problema Spotify Estudiantes

Hola aún no pueden validar mi cuenta como estudiante y me hicieron el cargo al correo que coloque sobre la escuela no me llego nada ni en spam

  • Casual Listener
  • Hola aún no pueden validar mi cuenta como estudiante y me hicieron el cargo al correo que coloque sobre la escuela no me llego nada ni en spam
  • Ivanjr31
  • Casual Listener
  • 571 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 571 Views
  • 5 replies
  • 0 likes

Superuser Contribution Intenté subscribirme a plan de estudiantes

Me intenté suscribir al plan de estudiantes cosa que no pude realizar porque no se encuentra mi universidad ya es la segunda vez que lo intento, pero el problema es que se reflejo el cobro de la cuenta premium en mi tarjeta y no tengo premium de estu...

  • Newbie
  • Me intenté suscribir al plan de estudiantes cosa que no pude realizar porque no se encuentra mi universidad ya es la segunda vez que lo intento, pero el problema es que se reflejo el cobro de la cuen...
  • MonicaM_Bogota
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify takes money out of my account

I was looking into the spotify student discount because I was in high school but little did I know it was for college students only, so it had me put in my card information before verifying I was a student so I put in my card information and it took ...

  • Casual Listener
  • I was looking into the spotify student discount because I was in high school but little did I know it was for college students only, so it had me put in my card information before verifying I was a s...
  • MonicaM_Bogota
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Account being charged for no reason!

I signed up for the student discount so I could get premuim for $4.99. Spotify did not recognize that I was a student and I was not granted premium access. However, my account was still charged even though I was granted premium!! help!!

  • Visitor
  • I signed up for the student discount so I could get premuim for $4.99. Spotify did not recognize that I was a student and I was not granted premium access. However, my account was still charged even ...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

wasn't aware of student discount

hello,i have been using spotify premium for almost a year now...i had been out of country for a bit so didn't have money in my debit card.. today when i updated my card details i saw a link for student discount i have applied for it .. since im a stu...

  • Casual Listener
  • ...ware of spotify for students!.  all my firends pay 10 dollars a month and werent aware of such subscription which i think isnt right on spotify's part.    waiting for your r...
  • JamesHelps
  • Roadie
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount and PayPal

Hi, I'm a Premium member and PayPal is a payment option, I use it.Why can't students pay with PayPal?? Is there a way another person with a Premium account can pay (with PayPal) the bill for students?

  • Regular
  • Hi, I'm a Premium member and PayPal is a payment option, I use it. Why can't students pay with PayPal??   Is there a way another person with a Premium account can pay (with PayPal) the b...
  • w_
  • Regular
  • 421 Views
  • 4 replies
  • 0 likes
  • 421 Views
  • 4 replies
  • 0 likes

Student discount issue

I signed up for a student discount and for several months my bank account was withdrawing $5 but now its 10?? why?!am i being charged that amount now

  • Newbie
  • I signed up for a student discount and for several months my bank account was withdrawing $5 but now its 10?? why?!am i being charged that amount now
  • mlynne
  • Gig Goer
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Solved!! I signed up and paid for the premium student plan and premium access was not activated.

I signed the premium student plan, I was already charged by credit card, and premium access was not released on my spotify.

  • Casual Listener
  • I signed the premium student plan, I was already charged by credit card, and premium access was not released on my spotify.
  • osornios
  • Spotify Star
  • 560 Views
  • 3 replies
  • 0 likes
  • Student
    Subscription
  • 560 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Discount Payment Problem(Turkey)

I saw the student discount for 6,99TL in Turkey and I paid for Spotify Premium. It required confirmation and I am a high school student so I shut down the web page. But 6,99TL is paid for Premium but i actually cancelled it. How can I get my money ba...

  • Casual Listener
  • I saw the student discount for 6,99TL in Turkey and I paid for Spotify Premium. It required confirmation and I am a high school student so I shut down the web page. But 6,99TL is paid for Premium but...
  • Cryelith
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

99p deal to Student Premium

Hi All, I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change to a student account (£4.99 a month) rather than paying the f...

  • Newbie
  • Hi All,   I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change t...
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes