Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23832 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23832 Views
  • 17 replies
  • 0 likes

Student discount renewal

So I've had the student discount costing $4.99 a month and all of a sudden was charged $9.99. I guess that the student discount needs to be renewed every year, but there was no email or anything warning me that the 12 months was up. I want to get the...

  • Newbie
  • ...orking with a students budget:) 
  • LuKenneth
  • Music Fan
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Premium Account for Educational Facility

Spotify has the 9.99 Premium account and the 4.99 student premium. I work at a college and we want to use spotify in our fitness center through MySqueezebox. it says you need a premium account, would we be able to get this at a discounted rate?

  • Newbie
  • Spotify has the 9.99 Premium account and the 4.99 student premium.   I work at a college and we want to use spotify in our fitness center through MySqueezebox.  it says you need a premium...
  • basheer29
  • Newbie
  • 458 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 458 Views
  • 1 replies
  • 0 likes

Student discount but charged with normal price

I have already applied for student discount, and it should be approved with the statement 'You have already redeemed this offer.', but I am still charged $58.00 instead of the discounted price of $29.00.

  • Casual Listener
  • I have already applied for student discount, and it should be approved with the statement 'You have already redeemed this offer.', but I am still charged $58.00 instead of the discounted price of $29...
  • CryticalAce
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Student plan and being charged twice

So I just got Spotify and I got the student plan. I was asked to submit some sort of proof but before that I was charged the $5 fees. When it did not work, I tried again and I was charged again. Despite being charged twice I still do not have my prem...

  • Newbie
  • So I just got Spotify and I got the student plan. I was asked to submit some sort of proof but before that I was charged the $5 fees. When it did not work, I tried again and I was charged again. Desp...
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Premium - Student Transition

Hello! Currently, I have a Premium spotify account. But I'm looking forward to changing to the Student one. If I do so, will I loose all my playlists, saved songs/albums from my previous account?

  • Casual Listener
  • Hello! Currently, I have a Premium spotify account. But I'm looking forward to changing to the Student one. If I do so, will I loose all my playlists, saved songs/albums from my previous account?
  • Raphael_Perez
  • Casual Listener
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Spotify for students

Hello, i recently wanted to buy a Spotify for student. I went to the verification and i dont see my school and money has been taken. When i will get my money back and how i can cancel student id verification?

  • Newbie
  • Hello, i recently wanted to buy a Spotify for student. I went to the verification and i dont see my school and money has been taken. When i will get my money back and how i can cancel student id veri...
  • Jiana
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Paguei boleto, mas não liberaram o Spotify Premium Student

Paguei via cartão de crédito online, o débito ja foi efetuado, mas ainda sou free, não sei o que aconteceu, só sei que ja foi debitado 8,50

  • Casual Listener
  • Paguei via cartão de crédito online, o débito ja foi efetuado, mas ainda sou free, não sei o que aconteceu, só sei que ja foi debitado 8,50
  • Bittencourt
  • Spotify Star
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

Charged before the supposed date

Hello dear rockstars! I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium period is over even though it is still written on my profile that...

  • Casual Listener
  • Hello dear rockstars!   I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium perio...
  • Jacob
  • Community Legend
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Switching to student discount

Does anybody know if switching my current premium account to a student discount account would make me loose all of my saved songs and playlists?

  • Newbie
  • Does anybody know if switching my current premium account to a student discount account would make me loose all of my saved songs and playlists?
  • osornios
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Charged for Student Premium 2 times when couldn't authenticate the first time

I saw there is a student premium now, so I wanted to apply for it. The first time I couldn't authenticate from the app because I forgot my login info to my unis page and I had to retrieve it, yet Spotify charged me the monthly amount.Next time I trie...

  • Casual Listener
  • I saw there is a student premium now, so I wanted to apply for it. The first time I couldn't authenticate from the app because I forgot my login info to my unis page and I had to retrieve it, yet Spo...
  • jimi0302
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Student discount verification to wrong account.

I logged onto my UNidays account and clicked to get the student discount on spotify however, my friend was logged in so now my unidays account is linked to her spotify account even though no discount has been applied. I now can't apply my discount to...

  • Newbie
  • I logged onto my UNidays account and clicked to get the student discount on spotify however, my friend was logged in so now my unidays account is linked to her spotify account even though no discount...
  • Jacob
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Student Premium not working

I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed

  • Casual Listener
  • I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed
  • Jacob
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 375 Views
  • 1 replies
  • 0 likes

Discount for university students

Hello,I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my bank account. Yet I'm not a premium user. In that momen...

  • Casual Listener
  • Hello, I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my ba...
  • silamcelik3
  • Casual Listener
  • 499 Views
  • 6 replies
  • 0 likes
  • 499 Views
  • 6 replies
  • 0 likes

Re: Double Charged

Hi,I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the documents as well. Whatever the case, I just need one member...

  • Newbie
  • Hi, I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the docum...
  • osornios
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Studentenrabatt

Seit über einem Monat versuche ich über UNiDAYS meinen Schülerrabatt zu verlängern.Meinen Schülerausweis habe ich schon mehrfach gesendet und leider kommen nur Standartantworten mit der Frage nach einer persönlichen E- Mail Adresse meiner Schule , di...

  • Casual Listener
  • Seit über einem Monat versuche ich über UNiDAYS meinen Schülerrabatt zu verlängern.Meinen Schülerausweis habe ich schon mehrfach gesendet und leider kommen nur Standartantworten mit der Frage nach ei...
  • Maxim
  • Spotify Star
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

99 cent und dann Studentenabo

Liebes Spotify-Team, ist es möglich, dass ich die 3-Monats-Aktion für 99Cent mache und danach das 5-€-Angebot für Studenten benutze, da ich Studentin bin? Liebe Grüße, Lizzy

  • Newbie
  • Liebes Spotify-Team,   ist es möglich, dass ich die 3-Monats-Aktion für 99Cent mache und danach das 5-€-Angebot für Studenten benutze, da ich Studentin bin?   Liebe Grüße, Lizzy
  • Maxim
  • Spotify Star
  • 1411 Views
  • 3 replies
  • 0 likes
  • 1411 Views
  • 3 replies
  • 0 likes

I've been charged and SheerID can not verify my status

Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back. Thank You.

  • Casual Listener
  • Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back.  Thank You.  ...
  • Jacob
  • Community Legend
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Discount for High school students

I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then it said that this school is not on the list. It also...

  • Newbie
  • I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then i...
  • osornios
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Spotify got my money but I'm not premium

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i solve this problem?

  • Newbie
  • The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i s...
  • JESSIESIQUER
  • Newbie
  • 1001 Views
  • 2 replies
  • 0 likes
  • 1001 Views
  • 2 replies
  • 0 likes