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Me equivoque de suscripción

Me equivoque de suscripción

Queria agarrar la suscripción de estudiantes pero a la mera hora me decidí por el Premium; el problema esq no se como cancelar el de estudiantes y que hacer xq ya se hizo el cargo a mi tarjeta

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1 Reply

Hey @Qura, welcome to the community!

 

Right now, the community is supported in English, so I hope you don't mind me replying like this.

 

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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