My Spotify is still showing ads even after paying premium

[Omokeeee]

I paid the one week one

[user-removed]

Talk with support

[jones90]

I just got a 30 sec commercial in the middle of a podcast. I've had Premium for years (and no it wasn't part of the podcast), what's happening?

[jones90]

where can I reach the support?

[MihailY]

Hey everyone,

Thanks for posting in the Community.

@Omokeeee, can you please let us know where exactly are you hearing/seeing ads? (A screenshot or a video would be best)

@jones90, please note that podcasts usually include some advertising. This has been the case since the early days of podcasts, and continues to be true today, including on Spotify. Therefore, even as a Premium user, you may receive advertising or sponsored messages when playing a podcast. Note that as a Premium user, you still enjoy an ad-free music listening experience.

Keep us posted.

[GabySif]

Hi, I'm geting Ads in every playlist I have heard today, I'm a premium user why is this happening? I've never got ads before. I'm not listening to podcasts, only music.

[Dian]

Hey @GabySif,

Thanks for the reply.

Could you make sure you're logged in on the Premium account or that the subscription is still active?

Keep us posted,

Cheers!