My student discount was automatically discontinued, even though I’m still studying.

[jyrjyrjy1]

Plan

Premium

Country

Finland

Device

Iphone 8 plus

Operating System

(iOS 12

My Question or Issue

I have had my Student premium for about 6 months now. Suddenly I get a full priced spotify premium charge even though I’m still studying in the same place or finished my degree. Just now I applied for a new student spotify.

I would appreciate it if you could inform me in the future if your’re going to change my premium plan. Because I had no idea. And please can I get a refund for this.

Thank You

[Brunelicia]

Hi @jyrjyrjy1,

Welcome to the Community!

Don’t worry - this is an issue that a lot of users on the student discount experience. The best way to go about this is to get in touch with the Customer Support team here, they will be able to take a look at your account and see what's happening backstage.

Hope that helps, and let me know how it goes!