Pagamento dando erro

[Sohneb]

O Spotify está acusando que preciso alterar meus dados de pagamento, porque não foi possível a efetivação, mas consta que já foi retirado o valor da mensalidade.

[Jemi]

Hey @Sohneb, help's here. 

We hope you don't mind us replying in English. Looks like you got a payment notification even though you already made a payment. It may be the case of a pending charge.

A pending charge is a part of your bank or credit card company's authorization process. When you submit a payment, your bank or credit card places a temporary authorization on the funds. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

Otherwise, make sure to check out this help article for further troubleshooting steps.

All the best!