Page tells me: 'You have already redeemed this offer.' although it is not true

[JanMayer]

Hi,

I wanted to buy spotify with student discount and I accidentaly closed the tab before I completed the purchase. When I want to try again, the page tells me 'You have already redeemed this offer.' How do I proceed if I still want to subscribe to spotify with the discount?

[Guido · Accepted solution]

Hey @JanMayer.

Thanks for getting in touch!

Log in on our website if you have the discount already applied to your account. Because if you do, all you need to do is resubscribe and you'll get the discounted price 🙂

Should do the trick! Let us know if you have further questions.

Have a nice day.