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Payment problem

Payment problem

Plan

Free/Premium

Country

Brazil

Device

iPhone 8 plus

Operating System

 

 

My Question or Issue

Hey, I already have my student descount approved, so I'm trying to upgrade my account, but when I get on de payment page, always gets an error, even I changing my payment metod.

Reply
2 Replies

Hi @marcellaxavier, welcome to the Spotify Community!

 

I'm sorry about that. Could you please try again, this time using different browsers in your computer, and/or a different device?

 

Let me know if this helps!

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
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The page isn't redirecting me to the payment page and I'm stuck on the same page with plans available for premium student

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