Premium for students charged me twice

[peperangel1]

My Question or Issue

I got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49  MXN.

In my Spotify account, it says that the monthly amount it's just $49. Also says that my subscription will renue automatically in one month, so Spotify didn't register the other $49, but my bank did it.

Thank you for your time,

i really hope you can help me.

Plan

Premium for students.

Country

 Mexico.

Device

(Xiaomi Redmi 4A, HP notebook)

Operating System

(MIUI 10, Windows 10)

[Guido]

Hey @peperangel1.

Thanks for getting in touch!

Find out if you might have a second account you do not know about. You can read here how to find another account. You can cancel the second subscription if you find a second account.

Find out as well if the second charge you see is just a Pending charge in which case the charge should expire.

Let us know what you can find. Looking forward to your reply.

Have a nice day.