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I'm having problems. I paid for the university plan and my account is still in the free plan.

Look the pics:

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1 Reply

Hey @Marcusrios1, welcome to the community!

 

Let's try following this troubleshooting to make sure you don't have multiple Spotify accounts. You could be logging into an account that doesn't have the discount you just paid for.

 

If you don't find other Spotify accounts, try reinstalling the app.

 

All the best.



โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€
โ€• Maria Augusta von Trapp

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