Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Renewed Student premium double charged

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s a little annoying. Is there anyway I can avoid this or do I just need to suck it up?

Reply
3 Replies

Hey @Laineys_tireddd, thanks for reaching out to the Community!

 

If you do not renew at the end of the year, you will be charged at the regular Premium Individual rate. Premium Student is valid for 12 months up to 4 times (4 years). There is more information on renewing your student discount here.

 

Since you've already been charged for the Premium Individual rate, you can still renew your student discount and you will be notified of your new billing date and price before you confirm those changes. 

 

I hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi! I had the same issue but once I go through the steps to renew my student discount it tries to charge me again after Spotify already charged me for the premium individual. My question is will they charge me a total of $16 for this month of will they refund me the $10.99 for the premium individual and only charge me the $5.99 for the premium student? 

Hey @sammanntha__

 

Thanks for reaching out! You will be notified of when you will be charged for Premium Student before you make any changes. Any charges would be prorated to reflect the price differences.

 

Another option is that you can cancel your subscription, wait for it to revert to Free, and then renew your student discount

 

I hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts