SENDO COBRADA INDEVIDAMENTE

[12178978376]

Fui cobrado pelo preço errado, tinha feito um plano universitario de 8,50 e fui cobrado no meu cartão um valor de 16,90 !!

[Peter]

Hey @12178978376,

Thanks for reaching out to us about this! We hope you don't mind us replying in English 🙂

It looks like your account was reverted back to the Premium Individual subscription. This usually happens if you forget to renew your student status after 12 months.

If this is the case, make sure to head here and go through the verification process with SheerID.

Let us know how it goes! We'll be here in case you have any further questions 🙂