SheerID 404s and heartbreaks

[vesgeorofficial01]

Plan

Free/Premium

Country

Bulgaria

Device

Huawei p30 pro

Operating System

Android

My Question or Issue

Hello, I have a problem with the link "Please click here to be directed back to Spotify to access your offer" When i click the link it sends me to a page that says "404s and heartbreaks, we couldn't find the page". I don't know how else to access my offer, I've tried reading in the spotify community about this, even logging in and out, but unfortunately it didn't work. Could you please help me resolve this issue? Thank you in advance 🙂

[Dian]

Hey @vesgeorofficial01,

Thanks for posting in the Community.

If you see such an error, it means that the link you've received may be broken.

In such a case we advise you to contact SheerID directly to get a new link. Here is how to do that. 

Let us know how that went,

Cheers!

[vesgeorofficial01]

Well, actually SheerID didn't solve the issue. I had to contact Spotify directly and with the team. We've found out SheerID don't support the Student discount plan in Bulgaria, which is disappointing hah.