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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24640 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24640 Views
  • 18 replies
  • 0 likes

Superuser Contribution Student Discount: Clicking "Renew Discount" just reloads the same page, unable to renew

I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've tried directly through the email link and separately th...

  • Newbie
  • I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've trie...
  • emirdior
  • Newbie
  • 556 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 556 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't renew Student Premium plan "you already redeem this offer"

PlanPremiumCountryPhilippinesDeviceAndroid phone and laptopOperating SystemWindows 10 My Question or IssueRegarding my premium plan, the current plan that I am using right now is the student plan. However, last month, Spotify charged me of 149Php. At...

  • Casual Listener
  • Plan Premium Country Philippines Device Android phone and laptop Operating System Windows 10   My Question or Issue Regarding my premium plan, the current plan that I am using right no...
  • Dian
  • Spotify Legend
  • 10905 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 10905 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment problem

I tried paying for my premium and it says payment failed but the money has been debited. What do I do?

  • Visitor
  • I tried paying for my premium and it says payment failed but the money has been debited. What do I do?
  • Alex
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution I should have a year of my student plan left

Hi! I am a fourth year student, just started and should have a year left of my student plan. I cannot find when I started the subscription anywhere. Anytime I try to verify, it says the plan is already used. I cannot have started it earlier, because ...

  • Newbie
  • Hi! I am a fourth year student, just started and should have a year left of my student plan. I cannot find when I started the subscription anywhere. Anytime I try to verify, it says the plan is alrea...
  • Dian
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant complete my student payment it’s says unsubscribed when i try to pay

I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile

  • Visitor
  • I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile
  • Elena
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Unable to subscribe to premium student in Ukraine

PlanPremium student CountryUkraine Device(Samsung Galaxy A52s)Operating System(Android Oreo.) My Question or IssueI am a student from Ukraine who studies at a Ukrainian university. I can't apply for a premium student, because it says that now I am in...

  • Newbie
  •   Plan Premium student  Country Ukraine  Device (Samsung Galaxy A52s) Operating System (Android Oreo.)   My Question or Issue I am a student from Ukraine who stud...
  • Maxim
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have already redeemed this offer, student plan.

Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.

  • Visitor
  • Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.
  • pocho98
  • Visitor
  • 521 Views
  • 2 replies
  • 0 likes
  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't verify student status

I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still doesn't acknowledge my student status. I have a Unidays...

  • Newbie
  • I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still does...
  • tjhime10384
  • Visitor
  • 106307 Views
  • 11 replies
  • 7 likes
  • discount
    Student
    verification
  • 106307 Views
  • 11 replies
  • 7 likes

Superuser Contribution Had free account now premium with different email

I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I update my email address on my phone so that it recognize...

  • Visitor
  • I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I updat...
  • Eni
  • Moderator
  • 618 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo verificarme, no aparece mi universidad en la pagina de spotify

Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados

  • Visitor
  • Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados
  • Dian
  • Spotify Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema account studenti

Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti da più di un anno credo) si pagano 9,99. Quindi prov...

  • Regular
  • Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti d...
  • Dian
  • Spotify Legend
  • 1296 Views
  • 6 replies
  • 0 likes
  • Student
  • 1296 Views
  • 6 replies
  • 0 likes

SheerID manual verification not working

PlanStudent PremiumCountry USDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue So I was just told ro re-verify for spotify premium student and I did using the manual sheerID verification. It was successful, and when I click the link ...

  • Casual Listener
  • Plan Student Premium Country  US Device Samsung Galaxy 9 Operating System Android    My Question or Issue  So I was just told ro re-verify for spotify premium student an...
  • bso118
  • Newbie
  • 1793 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1793 Views
  • 4 replies
  • 0 likes

using spotify premium on a new account

PlanFree/Premium - freeCountry - UK Deviceiphone 11Operating SystemiOS 15 My Question or IssueI recently had to create a new spotify account. i had student premium on my previous account, but i cancelled the subscription. i wanted to start using stud...

  • Visitor
  • Plan Free/Premium - free Country - UK   Device iphone 11 Operating System iOS 15   My Question or Issue I recently had to create a new spotify account. i had student premium on my...
  • Maxim
  • Spotify Star
  • 395 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Buongiorno, Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivato il pagamento di 9,9€. Sono ritornata nella mail e ho ripremuto s...

  • Casual Listener
  • Buongiorno,    Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivat...
  • Lyubka
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution wont recognize my college

PlanFree/Premium StudentCountry England, UK My Question or Issue I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled in Oldham Sixth Form College in the UK and have a UNIDAYS account and qualify for stud...

  • Casual Listener
  •   Plan Free/Premium Student Country  England, UK   My Question or Issue  I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled...
  • Alex
  • Spotify Legend
  • 9543 Views
  • 4 replies
  • 0 likes
  • Student
  • 9543 Views
  • 4 replies
  • 0 likes

Solved!! Re: Is Hulu included when student plan expires?

Hey @Maxim ,Thanks for your response as I was also looking for an answer to this.I have a follow-up question though: Do you know how long access to Hulu lasts once the Spotify Student plan expires?Thanks for your time.

  • Casual Listener
  • Hey @Maxim , Thanks for your response as I was also looking for an answer to this. I have a follow-up question though: Do you know how long access to Hulu lasts once the Spotify Student plan expi...
  • Maxim
  • Spotify Star
  • 1567 Views
  • 3 replies
  • 0 likes
  • 1567 Views
  • 3 replies
  • 0 likes