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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25431 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25431 Views
  • 19 replies
  • 0 likes

Superuser Contribution Dont have option to activate hulu using premium for students

I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu PlanPremium for studentsCountryMalaysiaDeviceAcer nitro 5,iphone 12 proOperating Systemwindows 10,ios 15.4.1My Que...

  • Visitor
  • I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu   Plan Premium for students Country Malaysia D...
  • Vasil
  • Moderator
  • 1220 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1220 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hello Student pla Im active but I seem to be on the normal plan.

Hello, my English is not good so I'm sorry if I make mistakes. My student plan seems to be active and it's been 2 years since I started using it. Collect. I know I can use it for 4 years. However, I can't select the student plan while using it. I did...

  • Newbie
  • Hello, my English is not good so I'm sorry if I make mistakes. My student plan seems to be active and it's been 2 years since I started using it. Collect. I know I can use it for 4 years. However, I ...
  • AlejaR
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution SheerID 404s and heartbreaks

PlanFree/PremiumCountryBulgariaDeviceHuawei p30 proOperating SystemAndroid My Question or IssueHello, I have a problem with the link "Please click here to be directed back to Spotify to access your offer" When i click the link it sends me to a page t...

  • Casual Listener
  •   Plan Free/Premium Country Bulgaria Device Huawei p30 pro Operating System Android   My Question or Issue Hello, I have a problem with the link "Please click here to be dir...
  • vesgeorofficial01
  • Casual Listener
  • 587 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 587 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Üniversitenin sayfasına yönlendirdiğinde kullanıcı bulunamadı diyor.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Nutellaa
  • Regular
  • 586 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 586 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant get student discount anymore

PlanPremiumCountryGermanyMy Question or IssueI had Spotify Premium and changed my University, so I am new to Uni again. SheerId the verification company approved everything, and now I can't get the Student premium discount anymore.

  • Visitor
  • Plan Premium Country Germany My Question or Issue I had Spotify Premium and changed my University, so I am new to Uni again. SheerId the verification company approved everything, and now I can't...
  • Alex
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution OFERTA JÁ APROVEITADA CONTA UNIVERSITÁRIA????

PlanoGrátis / PremiumPaís BRAZIL Minha pergunta ou problema Eu já tinha uma conta premium com ddesconto universitário desde outubro de 2017 só que em junho do ano passado cancelei o premium. Tentei mandar pra analise desde ontem e apareceu a mensagem...

  • Newbie
  • Plano Grátis / Premium País  BRAZIL  Minha pergunta ou problema  Eu já tinha uma conta premium com ddesconto universitário desde outubro de 2017 só que em junho do ano passado can...
  • Bittencourt
  • Spotify Star
  • 16463 Views
  • 25 replies
  • 2 likes
  • Student
  • 16463 Views
  • 25 replies
  • 2 likes

Solved!!Superuser Contribution paiement etudiant

Bonjour J'ai souscris un abonnement étudiant qui a été validé sur le compte spotify cependant mes prélèvements sont toujours de 9,99 euros .. aidez moi svp

  • Casual Listener
  • Bonjour   J'ai souscris un abonnement étudiant qui a été validé sur le compte spotify cependant mes prélèvements sont toujours de 9,99 euros ..   aidez moi svp 🙂
  • cyriellecoche
  • Casual Listener
  • 724 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 724 Views
  • 3 replies
  • 0 likes

Renewal

Hi, I am a medical student which means I am doing a six-year course, I have already had 4 years of student premium, how can I extend it for my last 2 years?

  • Visitor
  • Hi, I am a medical student which means I am doing a six-year course, I have already had 4 years of student premium, how can I extend it for my last 2 years?  
  • Maxim
  • Spotify Star
  • 467 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 467 Views
  • 1 replies
  • 1 likes

Solved!! Question regarding student discount and new accounts

PlanPremiumCountryNetherlandsDevicePC, Samsung Galaxy A53Operating SystemAndroid, Windows 10 My Question or IssueI'm currently using Spotify premium on ~3 year old account with a student discount.I applied for the student discount about ~3 months ago...

  • Newbie
  • Plan Premium Country Netherlands Device PC, Samsung Galaxy A53 Operating System Android, Windows 10   My Question or Issue I'm currently using Spotify premium on ~3 year old account wi...
  • Maxim
  • Spotify Star
  • 617 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 617 Views
  • 1 replies
  • 0 likes

Trying to register for Premium Student and i get a 404 page

I have been trying to register for Premium student and i go through the process of the studen id form but them it throws a 404 error and I cannot proceed.

  • Visitor
  • I have been trying to register for Premium student and i go through the process of the studen id form but them it throws a 404 error and I cannot proceed.   
  • Maxim
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo efetuar o pagamento dom plano universitário

UniversitárioPremiumBrasil Já tentei vários diapositivos, Samsung note 10, PC com windows, iphone, etc Android e windows 10 Não consigo efetuar o pagamento do plano com cartão nubank, acredito que seja por causa da data de nascimento estar errada na ...

  • Regular
  • Universitário Premium Brasil   Já tentei vários diapositivos, Samsung note 10, PC com windows, iphone, etc   Android e windows 10     Não consigo efetuar o paga...
  • Bittencourt
  • Spotify Star
  • 708 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 708 Views
  • 9 replies
  • 0 likes

Superuser Contribution Abonnement étudiant

Bonjour, Je suis étudiant en BTS dans un lycée professionnel. Cependant Spotify ne reconnaît pas mon lycée. Et je trouve vraiment dommage de ne pas profiter de l'offre étudiant parce que mon lycée n'est pas reconnu. Est ce que quelqu'un aurait une so...

  • Visitor
  • Bonjour,  Je suis étudiant en BTS dans un lycée professionnel. Cependant Spotify ne reconnaît pas mon lycée. Et je trouve vraiment dommage de ne pas profiter de l'offre étudiant parce que mon l...
  • MihailY
  • Moderator
  • 413 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution What will happen to Hulu and Showtime subscription after I reached the 4 year max of student premium

I just received notification that my student premium will be canceled soon sinc I have reached the 4 year maximum and I will be charged the regular premium price. However, premium does not include Hulu or Showtime. Will I be charged separately for th...

  • Visitor
  • I just received notification that my student premium will be canceled soon sinc I have reached the 4 year maximum and I will be charged the regular premium price. However, premium does not include Hu...
  • AlejaR
  • Moderator
  • 1401 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1401 Views
  • 1 replies
  • 0 likes

Gift Card for Student cannot be used

I purchased a gift card for my son, who is 16 (a student).On receipt of the card, which I purchased online, it indicates that it can only be redeemed for "full price standalone Premium subscription".I have 2 questions:If he uses this on his existing ...

  • Newbie
  • I purchased a gift card for my son, who is 16 (a student). On receipt of the card, which I purchased online, it indicates that it can only be redeemed for "full price standalone Premium subscription...
  • Maxim
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to have premium student plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using student plan for more than a year and a few months ago, I updated my studen...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Alex
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: Clicking "Renew Discount" just reloads the same page, unable to renew

I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've tried directly through the email link and separately th...

  • Newbie
  • I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've trie...
  • emirdior
  • Newbie
  • 570 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 570 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't renew Student Premium plan "you already redeem this offer"

PlanPremiumCountryPhilippinesDeviceAndroid phone and laptopOperating SystemWindows 10 My Question or IssueRegarding my premium plan, the current plan that I am using right now is the student plan. However, last month, Spotify charged me of 149Php. At...

  • Casual Listener
  • Plan Premium Country Philippines Device Android phone and laptop Operating System Windows 10   My Question or Issue Regarding my premium plan, the current plan that I am using right no...
  • Dian
  • Spotify Legend
  • 10964 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 10964 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment problem

I tried paying for my premium and it says payment failed but the money has been debited. What do I do?

  • Visitor
  • I tried paying for my premium and it says payment failed but the money has been debited. What do I do?
  • Alex
  • Spotify Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 269 Views
  • 1 replies
  • 0 likes