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Signed up for student discount. Still have a free account

Signed up for student discount. Still have a free account

I signed up for the student discount last night and they took the money already and i got verified as a student by sherrid

 Everything got approved but my account is still a free account nothing has changed. I logged in and out many times. Refreshed. Nothing. Can anyone help?

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1 Reply

Good morning, and welcome to the community!

 

The first thing you might want to do is check your account settings. You can do that by clicking on the link below: 

 

https://www.spotify.com/us/account/overview/

 

There is a panel that tells you what subscription level you have on the righthand side. 

 

If may also be possible that you have two different accounts. One account that you subscribed with a student discount and another that is subscribed to the free subscription. 

 

Let me know if you are still having trouble. 

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